How to navigate the dawn of AI and HR?

Not long ago I had an interesting conversation with a very skilled Human Resources Director about the emerging use of artificial intelligence, ChatGPT specifically, in the hiring and retention of people for businesses. The question arose, ‘Is something like ChatGPT bad for business, bad for HR, harmful to accurately know whom to hire?’ The question’s inference was how can we tell when a hiring candidate used ChatGPT to falsely create their resume giving them an advantage to gain an interview, or if an employee uses the same platform to create inauthentic work product not their own?

In our short discussion, I think we both agreed that AI tools, like ChatGPT, are here to stay and can be very helpful to people and businesses, if navigated correctly. The use of it, for example, for research already seems to have awesome results. Therein, however, makes the second half of the AI-HR equation, the human interaction and decision-making part, even more important. In fact, my prediction to my HR friend was that the dawn of AI will actually reveal those truly skilled in understanding people and how they communicate, and those that are not. The necessity to understand what the potential or current employee is truly saying to business owners, executives, HR professionals, and others in interviews and conversations - in making an authentic human connection - will be far more important than ever before in human history.

#authentic #conversations #interviews #humanconnections #business #humanresources #artificialintelligence #chatgpt

Whose Truth Do We Know?

In an insightful commentary posted by Mike Evans, Chairman of the Corrie ten Boom Foundation, et al., on CBN News, he wrote:

"The West is in the midst of high stakes hostage negotiations with a trillionaire who has the third-largest arsenal of nuclear weapons on the planet. The West has naively defined the terms of the debate, believing that Putin is attempting to rebuild the former USSR. They have waged an economic war and are winning a media war and a proxy war. They will shortly have poured a trillion dollars into Ukraine with aid and weapons, believing they can also win the proxy war as they did in Afghanistan that collapsed the former Soviet Union in humiliation.

The only problem is that the West is playing Russian roulette with a trapped rat who can attack its throat with nuclear weapons, not understanding why Putin is doing what he is doing and why he is attacking Ukraine may end up being the biggest mistake of the 21st century..."

This commentary reminded me of an axiom I believe and use consistently:

'The truth we must understand in any conversation is the truth sincerely held by the other person, not our own version of it.'

This is the case no matter how much we disagree with the other person or wish they didn't believe what they do. Without it, authentic communication cannot be established. Without it true intentions are missed, ignored, or disbelieved until after a catastrophe. So the question is, did more than a few Western leaders miss, ignore, or disbelieve the many 'signals' about Ukraine Vladimir Putin has been sending for more than a few years? Did we fail to understand what the other person was truly communicating, and if so, why? This is the same question every leader must ask themselves, whether on the international stage or leading a small business. The authentic answer for each leader may be of very great consequence.

#leadership #authentic #communication #truth #ukraine #russia #usa #europeanunion #invasionofukraine

In September 1995...

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In September 1995, long before I served on the ATF Peer Response Team, I got a call to respond to an explosion in Essex, Maryland. Very few details were provided as usual, but I assumed it was going to be a long night. After arriving and being assigned to a section of the blast scene to methodically search, I found something on the ground that crystallized the trauma for me personally. It was the singular aspect of the blast scene – where an estranged husband lured his wife and three young children into his car to kill them with stolen high explosives – that acted like a hook which I couldn’t rationalize, forget, or ignore. It wouldn’t be until many years later that I realized that the ‘hook’ was a very common part of what makes an incident traumatic for each person. It’s no different than the hook in the mouth of a fish; something from which the fish has very little or no ability to free themselves.   

It wasn’t my first critical incident, but I decided on the drive home hours later that I wasn’t going to talk about it, or as little as I had to, to protect my own wife and kids. How could I describe that grisly scene to those who never, ever, should see such things without failing to protect them? Days passed and the explosive incident turned into a full forensic investigation into what created the mass homicide.   

Because of the nature of the scene, the decision was made to bring in the ATF Peer Response Team. I was relieved that I was previously scheduled to travel to St. Louis for a conference and I wouldn’t have to talk to the arriving team. A few days later, while at the conference, I was only one agent among hundreds of attendees, and I didn’t think anyone would ever ask about me the bombing. What I didn’t know was that some agents in St. Louis were notified by others in Baltimore about the investigation and that I was a part of it.

A St. Louis group supervisor whom I had never met, approached me at the conference and said something like, ‘Hey, I got a call from some of your people in Baltimore about that bombing. Tough scene. Let’s get some dinner and talk a little about it.’ After the surprise wore off, I replied something very noncommittal, but had no intention of talking to him or anyone else about it. I thought I dodged another bullet until the next day when an agent approached me and wouldn’t take no for an answer. I knew I was somewhat of a captive audience with nowhere to hide, so I agreed to meet him and the GS for a steak dinner that night.  

While the three of us were at dinner, it didn’t take long for the GS to bring up the bombing. We talked a little about my role in the investigation, and I was doing my best to hide my emotions. Then the GS proceeded to describe exactly what I did the night I arrived home from the blast scene. I was stunned. I tried to keep my emotions in check, but I couldn’t. I started to cry over my dinner in front of two agents I didn’t really know. I told them all of it.  

Although it appears unresolved (unhealed) trauma is one factor that may contribute to suicide, it almost certainly isn’t the only cause. In fact, in conversations with psychologists and psychiatrists who specialize in trauma and suicide prevention, it’s clear that there is still a lot of mystery about suicide and its causes. I am not a mental health clinician, but by training and experience I believe there is something powerful for those struggling and those concerned for others with their mental health. It’s conversation with people we trust.

There is something very powerful – God-ordained I believe – that happens when we speak about hard things with those whom we feel safe to express vulnerability. Whenever that is happening, that’s a very good thing. It’s the beginning of the path to greater resilience. On the contrary, when we’re concerned for someone with whom authentic trust has been built and they no longer respond to us, that’s a concern. In fact, if someone invented a ‘Mental Health Concern Meter,’ I believe it would show a direct correlation between the amount of effort a person uses to avoid conversation to the amount of concern others should have for their well-being. My observation is that a commonality of people considering suicide is their use of isolation. If someone we know seems unusually dedicated to isolating themselves, even creating scenarios that seem to justify it, then it is time to enlist more trusted people into the conversation for their sake.

Suicide is not a simple problem, and there a lot of people that have worked hard to resolve it, but one of the best ways is simply people confiding in others they deeply trust. It’s a great display of strength to ask for help when we need it. It is also a display of strength to be a conversation starter for those we love.

"Here For Good” TacFit for Charity

“Here For Good” TacFit competitors @ the tire challenge

“Here For Good” TacFit competitors @ the tire challenge

“Here For Good” TacFit Competitors @ the rope climb and box jump

“Here For Good” TacFit Competitors @ the rope climb and box jump

“Here For Good” TacFit Competitors, U.S. Army team, @ the rope climb

“Here For Good” TacFit Competitors, U.S. Army team, @ the rope climb

The “Here For Good” Tactical Fitness Competition saw 13 teams, including a team from the U.S. Army, fiercely compete for the benefit of several Upstate South Carolina nonprofit organizations. The vendors and sponsors Archangel Defense, Crossfit OSC, Heart & Sol, PDSS Consulting, The Nutrition Store, Stretch Zone, North American Rescue, and STC also supported the nonprofit organizations Knight’s Armor, Day Before the Rainbow Rescue, Fellow Countymen, and Upstate Warrior Solution. Awesome Day.

"Here For Good"

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STC is very honored to be a sponsor of the "Here for Good" Tactical Fitness Competition for Charity by Knight's Armor on July 24, 2021. There is no registration fee, but all competitors and spectators are asked to make a donation of their choice to any of these great charities: Knight's Armor, Day Before the Rainbow Rescue and Adoption, Fellow Countrymen, Upstate Warrior Solutions, and Friends of the Little White House. More sponsorship and vendor spaces are available.

For more information please contact Stephen Scrobe of Knight’s Armor and Archangel Defense, LLC at www.archangeldefensellc.com